Company: The Email Marketers
Location: Remote (Worldwide)
Employment Type: Full-time
Salary: $8,300/Month
About Us
The Email Marketers is a fully remote email marketing agency headquartered in Los Angeles, experiencing rapid growth (4.3x in 2022). We are searching for an exceptional Email Strategy Team Lead to elevate our team further.
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Our Beliefs
Excellence: We uphold the highest standards and seek only A-players ready for challenges, growth, and immense impact.
Work Hard, Play Hard: We value our employees, offering a 4-day work week, 20 days PTO, fully remote work, and flexible hours (ET/PT).
Culture of HEART: Our core values are Honesty, Excellence, a Positive Attitude, Results, and Trustworthiness.
Empowerment and Responsibility: We provide freedom and trust in self-responsibility, with every team member integral to our mission.
Who Are We Looking For?
We seek exceptional leaders, the Lebron James and Serena Williams of team leadership and email marketing. The ideal candidate is an expert in e-commerce retention marketing, experienced in building and developing agency teams, and an inspiring leader. Above all, they care deeply about their work and are kind.
The Role
As the Email Strategy Team Lead, you will guide, coach, and develop our Email Strategist team while creating and implementing high-quality email strategies.
Key Responsibilities:
Department Development:
KPI Growth: Improve department processes and KPIs.
Workflow Optimization: Optimize workflows based on best practices, testing, and efficiency KPIs.
Department Growth: Support hiring decisions and prepare the department for continued growth.
Strategic Planning and Execution:
Develop and implement innovative email marketing strategies.
Track and analyze campaign performance data to inform strategic adjustments.
Run A/B tests and make adjustments to improve performance.
Team Leadership:
Lead and manage the email marketing team, including designers and data analysts.
Develop individual training plans for team members and conduct regular reviews.
Client Relationship Management:
Build and maintain strong client relationships.
Oversee email marketing projects, manage timelines and budgets, and ensure deliverables meet client expectations.
Communicate regularly with clients about campaign progress and results.
Desired Outcomes & Goals:
Maintain a client churn rate of less than 5% per quarter.
Handle 10-15 clients and manage the Email Strategist team.
Ensure clients receive a minimum of 5x ROI on their investment.
Maintain a team member churn rate of less than 5%.
Enhance operational efficiency, aiming for a 10% improvement quarter-on-quarter.
Who Will Be Successful In This Role?
Resilience & Adaptability: Thrive under stress and change.
Innate Qualities: A blend of humility, drive for success, and kindness.
Detail-Oriented: Commitment to producing top-tier work.
Organized Thinker: Exceptional organizational and prioritization skills.
Effective Communicator: Superior verbal, written, and interpersonal communication abilities.
Marketing Acumen: Familiarity with diverse marketing channels and lifecycle email marketing.
Tool Proficiency: Knowledge of email marketing tools like Klaviyo, Marketo, MailChimp, and Bronto.
Best Practices Adherence: Expertise in email best practices, including CAN-SPAM regulations.
Preferred: Experience in e-commerce, agency settings, and a foundational understanding.